Welcome to i-HealthCare Consult

Over the years, I have provided outstanding strategic consulting, project management, training and more to many of the nation´s top healthcare organizations. Today I continue to focus on improving my client´s engagement by providing high quality, cost-effective healthcare solutions.

My expertise and experience comes with deep knowledge of several healthcare payer system platforms including:

  • Facets
  • NetworX
  • QNXT
  • Xcelys (formerly Diamond)
  • ikaSystems

My skills include the following healthcare domains:

  • Configuration & Optimization
  • Implementations & Upgrades
  • Quality Assurance
  • Project Management
  • Planning & Assessments
  • Training & Support
  • Claims Augmentation
  • Medical Management

I understand what it takes to implement, upgrade and manage payer and provider software and peripheral technologies.

My implementation services include:

Configuration & Optimization
  • Configuration / Configuration Assessment
  • Defect Resolution
  • Audit / Reconfiguration
Implementation & Upgrade
  • Project Staffing and Management
  • Application Development
  • Data Conversion and Auditing
  • System Architecture
  • Software Installation and Implementation
  • Programming
  • 3rd Part Integration
  • Report / Letter Server Programming
  • Security
  • System Administration
  • Decision Support Management
  • Change Release Management
  • Security Management
Quality Assurance
  • Testing
Project Management
  • Healthcare Consulting
  • System Integration
  • Implementations
  • Upgrades
Planning & Assessment
  • Enterprise Resource Planning
  • Business Analysis
  • System Analysis
  • Database Design / Analysis
  • Model Office Planning and Setup
Claims Augmentation and Customer Service
  • Claims Processing / Backlogs
  • Customer Service
  • Appeals
  • Medical Management
Outsourcing
  • Configuration
  • Testingn
  • Auditingn
  • Claims Processingn
  • Customer Servicen
Administrative Functions
  • Enrollment and Membership
  • Provider Setup
  • Provider Pricing and Contract Management
  • Benefit, Plan and Product Configuration and Management
  • Claims and Encounter Processing
  • Claim Pricing
  • Capitation
  • Premium Billing and Accounts Receivable
  • Customer Service
  • Finance
  • Utilization Management
  • Case and Medical Management
  • Medicaid and Medicare Processing

Consider me for your next engagement. I want to hear from you.

Erika Washington
Independent Healthcare Consultant
T: 404-900-8895
erikaw@i-healthcareconsult.com